Your personal information is our top priority. Here you'll find a clear, straightforward explanation of how Khelobet collects, uses, and protects your data.
Khelobet manages your personal data based on six core principles.
Your data is stored on industry-standard encrypted servers, protected against unauthorized access. Regular security audits are conducted.
Khelobet does not sell your personal data to any third party. Your information is never shared with advertisers or marketing companies.
You can view, correct, or delete your data at any time. You may request data deletion without providing a reason.
We collect only the information necessary to provide our services — nothing more, nothing less.
You can unsubscribe from promotional emails or SMS at any time. Your preferences will always be respected.
You will be notified in advance of any changes to the Privacy Policy. We believe privacy policies should be simple, clear, and easy to understand.
This privacy policy applies to all users of the Khelobet website and app. By registering or using Khelobet's services, you agree to this policy.
Khelobet is a trusted online betting platform in Bangladesh. We believe your personal data belongs to you. This Privacy Policy explains how Khelobet collects your information, how it is used, and how we keep it secure.
This policy applies to all of the following:
Please Note: Khelobet's services are intended solely for individuals aged 18 and above. We do not knowingly collect information from minors.
Khelobet collects two types of information from you — what you provide directly, and what is automatically gathered while you use the platform.
| Data type | Example | Reason for collection |
|---|---|---|
| Identity information | Name, date of birth, national ID | KYC Verification |
| Contact information | Mobile number, email address | Account communications |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Device information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage data | Betting history, preferred sports | Service improvement |
| Location data | Approximate geographic location | Regulatory compliance |
Special protection for financial information: Your mobile banking PIN or password is never stored on Khelobet's servers. The payment gateway connects directly with your mobile banking operator.
Khelobet collects your information through several methods. Each approach is transparent and based on your consent.
Khelobet will never ask for your password, OTP, or full payment details over the phone or by email. If you ever receive such a request, contact support immediately.
Khelobet uses your data only for specific, legitimate purposes. We are fully transparent about how your information is used.
Your consent matters: Your consent will be obtained before any marketing messages are sent. You may withdraw this consent at any time.
Khelobet never sells your data. However, it may be shared with trusted parties in specific circumstances necessary for service operations.
All third parties with whom data is shared operate under strict confidentiality agreements with Khelobet. They are not permitted to use your information for their own purposes.
Khelobet uses cookies on its website to enhance your browsing experience and ensure the site functions properly.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.
Local Storage: Khelobet may store a limited amount of data locally on your device to help improve site performance. No sensitive personal information is stored in this way.
Khelobet retains your data for as long as it is needed to provide services or as required by legal obligations.
| Data type | Retention period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | Minimum 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Support conversations | 2 years |
| Browsing Logs | 90 Days |
| Marketing preferences | Until consent is withdrawn |
After the specified period, your data is securely deleted or anonymized.
Khelobet fully respects your rights regarding your personal data. You have the following rights:
To exercise any of these rights support@khelobet.appEmail us at and we will respond within 30 days.
Khelobet strictly does not provide services to anyone under the age of 18. We do not knowingly collect any personal data from minors.
If your child has accidentally registered on Khelobet, support@khelobet.appto email us. We will immediately close the account and delete all associated data.
Khelobet may update this privacy policy from time to time. You will be notified before any significant changes take effect.
Please contact us if you have any questions or concerns about this Privacy Policy.
For any privacy-related concerns, please try to resolve them with us directly first. If the issue remains unresolved, you have the right to escalate your complaint to the relevant regulatory authority.