Betting is about entertainment, not just winning. Khelobet wants you to stay in control at all times and set the right limits for yourself and your family.
We have six core protection measures in place to support responsible gaming.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase it, you'll need to wait at least 24 hours.
Decide in advance how long each session will last. Once your time is up, Khelobet will automatically alert you or end the session.
If you need a short break, set a cooling-off period of anywhere from 1 day to 6 weeks. During this time, your betting access will be temporarily suspended.
For a longer break, you can close your account anywhere from 6 months to permanently. Promotional emails will be suspended for the duration of the exclusion.
A summary of your session time and spending will appear on screen at set intervals, keeping you grounded in reality.
View your full betting history at any time. Every detail — how much you've spent, how much you've won — is transparently available.
You can activate any responsible gaming tool at any time from your account settings.
Log in to Khelobet with your registered mobile number or email address.
Click the profile icon in the top right corner to open the "Responsible Gaming" menu.
Deposit limits, time limits, cooling-off, or self-exclusion — pick whichever option works for you.
Confirm your choice. Changes take effect immediately and a confirmation SMS will be sent.
Lowering a protection limit takes effect immediately, but increasing one requires a minimum 24-hour waiting period. This is designed to protect you from making decisions in the heat of the moment.
Online betting has become a popular form of entertainment for many people in Bangladesh. Whether it's cricket, football, or kabaddi, betting adds an extra layer of excitement to the game. But that excitement can become a problem when it spirals out of control.
Responsible Gaming It means betting mindfully — understanding your financial limits, knowing when to stop, and not letting betting take over your life. Khelobet always wants your betting experience to be fun, never a source of stress or anxiety.
Statistics show that most people bet purely for entertainment and enjoy it without any issues. But for a small number, it can develop into an addiction. Khelobet is committed to reducing that risk.
Keep in mind: Responsible gaming is not a sign of weakness — it's the mark of a mature and smart bettor.
There are a few core principles to follow for responsible gaming on Khelobet. Keeping these in mind will ensure betting stays enjoyable.
Khelobet strictly prohibits anyone under the age of 18 from using the platform. Date of birth is verified at registration, and age is confirmed during the KYC process via national ID or passport.
If we suspect an account is being used by someone under 18, we will suspend it immediately and launch an investigation.
Parents, please use parental control software on your devices. If your child accidentally creates an account, support@khelobet.appto let us know.
Betting addiction is a real mental health condition, much like alcohol or drug dependency. Because betting stimulates the brain's reward system, some people find it genuinely difficult to stop.
Khelobet believes this is not a character flaw – it's a treatable condition. We're here to help you through it.
Keep in mind: Asking for help takes courage. Contact the Khelobet support team today or activate self-exclusion.
Your Risk Level
Complete the self-assessment quiz below to find out your risk level.
Emergency Support
Email Support
Support@khelobet.app
Live Chat
Available 24 hours, 7 days a week
Quick Tips
If you recognize two or more of the signs below in yourself, it may be time to seek help.
The urge to place bigger bets to recover lost money — commonly known as "chasing losses".
Hiding your betting from family or friends, or lying about it.
Feeling restless, irritable, or low when you're not betting.
Betting with borrowed money or funds taken from your family.
Neglecting work, studies, or family responsibilities to spend time betting.
Repeatedly trying to stop but failing each time.
Feeling the need to bet larger amounts than before just to feel the same level of excitement.
Constantly thinking about betting and planning your next wager.
Experiencing stress, depression, or anxiety due to financial difficulties.
Answer the following questions honestly. If you answer "yes" to more than three, please seek help.
In the past month, have you spent more time or money on betting than you intended to?
Have you repeatedly placed more bets trying to win back money you've lost?
Has a family member or friend expressed concern about your betting?
Do you feel restless or irritable when you're unable to bet?
Have you borrowed money or dipped into family savings to fund your betting?
Has betting affected your work, studies, or time with family?
Have you tried to stop betting but found you couldn't?
If you answered "Yes" to three or more questions, please get in touch with us. support@khelobet.appEmail us or chat with us via Live Chat — we're here to help, not to judge.
If you have any questions, you can find the answers below.